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Terms of Service

These terms and conditions outline the rules and regulations for the use of Frame Co., Inc.'s website and services.

Last Updated: December 1, 2025

Agreement to Terms

By accessing or using the website framecoinc.com (the "Site") or engaging Frame Co., Inc. ("Frame Co.", "we," "our," or "us") for framing services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Your continued use of the Site or services after changes are posted constitutes acceptance of the modified terms.

1. Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the Site in any way that violates any applicable law or regulation
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of the Site
  • Copy, modify, or distribute content from the Site without permission
  • Use automated systems to access the Site without our consent
  • Impersonate any person or entity or misrepresent your affiliation

2. Services and Estimates

Bid Requests

When you request a bid or estimate through our website, you agree to provide accurate and complete information about your project. All estimates and bids are subject to:

  • Site inspection and verification of project details
  • Review of architectural plans and specifications
  • Material availability and pricing at time of project commencement
  • Local building codes and permit requirements

Contract Formation

A binding contract is only formed when both parties sign a written agreement. Estimates provided through the website do not constitute a binding contract until formally executed.

Payment Terms

Payment terms, schedules, and methods will be specified in individual service contracts. We reserve the right to suspend work if payments are not made according to agreed-upon terms.

3. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Frame Co., Inc. or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission.

4. Project Work and Warranties

Workmanship

Frame Co., Inc. strives to provide quality framing services in accordance with industry standards. Specific warranties on workmanship will be outlined in individual service contracts.

Materials

We use quality materials from reputable suppliers. Material warranties are provided by the manufacturers and are subject to their terms and conditions.

Changes and Modifications

Any changes to the project scope must be approved in writing and may result in additional costs. We are not responsible for delays or additional expenses caused by client-requested changes.

5. Limitation of Liability

To the fullest extent permitted by law, Frame Co., Inc. shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Delays caused by weather, material shortages, or other factors beyond our control
  • Damage to existing structures not caused by our negligence
  • Issues arising from inaccurate or incomplete plans provided by clients
  • Work performed by other contractors or subcontractors not hired by us

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Frame Co., Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms of Service
  • Your violation of any third-party rights
  • Inaccurate or incomplete information provided to us

7. Insurance and Licensing

Frame Co., Inc. maintains appropriate licenses and insurance as required by law. Proof of insurance and licensing can be provided upon request.

Clients are responsible for ensuring that all necessary permits are obtained prior to commencement of work, unless otherwise specified in the service contract.

8. Safety and Compliance

We are committed to maintaining safe work sites and comply with all applicable OSHA regulations and local building codes. During active construction:

  • Access to work sites may be restricted for safety reasons
  • Clients and visitors must comply with all safety requirements
  • We reserve the right to stop work if unsafe conditions exist
  • Clients are responsible for maintaining clear access to work areas

9. Dispute Resolution

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

Arbitration

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration in Kansas City, Missouri, in accordance with the rules of the American Arbitration Association.

Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Kansas City, Missouri for any legal proceedings that cannot be resolved through arbitration.

10. Termination

We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.

Service contracts may be terminated by either party according to the terms specified in the individual contract. Early termination may result in fees or charges as outlined in the contract.

11. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

12. Entire Agreement

These Terms of Service, together with any service contract you enter into with Frame Co., Inc., constitute the entire agreement between you and us regarding the use of our website and services, superseding any prior agreements.

13. Waiver

Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by Frame Co., Inc.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Frame Co., Inc.

Kansas City, MO

816-985-5275

[email protected]

Monday - Friday: 8:00 AM - 5:00 PM

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

For service-specific terms and conditions, please refer to your individual service contract.